Privacy Policy – NaukriScore

Effective Date: May 30, 2025
Last Updated: May 30, 2025

NaukriScore ("we", "our", or "us") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy explains how we collect, use, store, share, and protect your personal data in accordance with the Digital Personal Data Protection (DPDP) Act, 2023 and other applicable Indian laws.

1. Scope

This policy applies to all users of the NaukriScore platform, including employees, employers, HR professionals, and registered organizations.

2. What Data We Collect

We collect only the data necessary for providing our services, which may include:

Full Name
Contact details (email, phone number)
PAN or Aadhaar number (for identity verification)
Employment history (company names, roles, duration)
Professional conduct and feedback from previous employers
NaukriScore behavior score
Consent and access logs
Login and IP address information
Dispute history and support interactions

3. How We Collect Your Data

Your data is collected:

Directly from you when you register on the platform or submit consent forms
From employers and HR departments only after your explicit consent
Through your use of the platform, such as login data, access logs, or updates

4. Why We Collect Your Data

We collect and process your data for the following purposes:

To create and maintain your verified employment profile
To calculate and update your NaukriScore based on standardized HR feedback
To enable prospective employers to request access to your score (with your consent)
To allow you to challenge or dispute inaccurate data
To ensure transparent, fair, and data-driven hiring decisions
To comply with legal, security, and audit obligations

5. Legal Basis of Processing

All personal data is processed with your explicit, informed, and revocable consent, as mandated under the DPDP Act, 2023. You may withdraw consent at any time using your account settings or by writing to our Data Protection Officer (DPO). Upon withdrawal, your data will no longer be shared or processed unless legally required.

6. Who We Share Your Data With

Your personal data may be shared:

With prospective employers, only after your explicit consent
With verified HR professionals of your current or former employer (for feedback submission)
With government authorities, only when legally required
With third-party service providers under strict confidentiality for IT security, hosting, or analytics

We do not sell or rent your personal information to any third party.

7. Data Security

We employ robust industry-standard measures to secure your data, including:

Data encryption (at rest and in transit)
Multi-factor authentication
Secure access logs and audit trails
Role-based access control for HR and employer portals
Periodic penetration testing and vulnerability scans

8. Data Retention

Your data will be retained only as long as necessary to fulfill its intended purpose or legal requirements. After withdrawal of consent or a request for deletion, your data will be securely deleted or anonymized.

9. Your Rights Under the DPDP Act

You have the right to:

Access the data we hold about you
Correct inaccurate or outdated data
Withdraw consent at any time
Request deletion or restriction of your data
File a grievance regarding misuse or errors in your data

All requests will be acknowledged within 24 hours and resolved within 15 days as per Indian law.

10. Grievance Redressal

If you have concerns about your data or its usage, you can contact:

Grievance Officer: Not Specified
Email: grievance@naukriscore.com
Phone: Not Specified

We are committed to addressing grievances within the legally mandated timeframe.

11. Children’s Data

NaukriScore is not intended for use by individuals under 18 years of age. We do not knowingly collect or process personal data of minors.

12. Cross-Border Data Transfers

All data is stored on servers located in India, in compliance with data localization mandates. If we expand globally and data transfer is required, it will be done only to government-approved jurisdictions or under valid legal safeguards.

13. Changes to This Policy

We reserve the right to update this Privacy Policy. SignificantJulia, please clarify if you want this structured as a single page or multiple components. Significant changes will be notified via email or in-platform alerts. Continued use of the platform after changes constitutes acceptance of the revised policy.

14. Contact Us

For any questions or concerns regarding this policy, you may write to:

Email: support@naukriscore.com